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Information Advice and Guidance (IAG) Officer (1 year fixed term)

Department:  Business Development
Salary:  £24,444 to £28,292 per annum (depending on experience)
Grade:  5
Post Type:  Full Time
Contract Type:  Fixed Term
Working Hours:  36 hours per week
Closing Date:  11:59pm on Thursday 28 January 2021
Interview Date:  To be confirmed
Reference:  RACC002-21

RHACC is a Specialist Designated Institution for Adult Learning, providing a varied course offer to support the lifelong learning goals of adults. With daytime, evening, weekend and residential courses across two main campuses and in outreach venues, RHACC is able to meet a broad range of needs, and creates pathways to work and wellbeing.    

* Full time & part time applications considered

The role 

This is an established IAG Advisor role, to provide learners and public enquirers with information, advice and/or guidance about progression routes, careers and courses. The postholder will deliver group and individual IAG sessions as required, for example Job Clubs at both sites, and in outreach.  The role will include contacting learners and enquirers via phone, email or class visits as part of project work

Reporting to the Programme Manager for Careers and Employability, you will assist with development of partnerships within the local community, and work collaboratively with a range of colleagues across the college to ensure that learning, work and life opportunities for this learner group are maximised.

About you

You will have experience of delivering IAG services to adults with a range of needs, and a commitment to principles of equality and diversity, and access for all.

Further details:    Job Description    
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About the College

We welcome over 8000 learners to the college each year.  Our learners reflect our community, coming from all abilities, backgrounds, ages. Our curriculum is equally diverse - we offer over 2000 courses of excellent quality across multiple disciplines. 

We are dedicated to closing the achievement gaps between the most advantaged and disadvantaged adults in our community.  We are proud of our specialist courses which help adults get into university within a year; plus our women-only offering which helps women get back into learning and employment. 

Our college extends over two beautiful campuses in Richmond and Surbiton, with dedicated art and business schools, a 120-seat theatre, offices, classrooms, workshops, and kitchens.  As well as a newly created co-working space.  We are ambitious for the future of the college.  Plans are in place to design and build a new purpose-built teaching centre at our Surbiton campus by 2022.   

Our Benefits

  • Competitive salaries 
  • Excellent contributory pension schemes
  • A commitment to your ongoing learning and professional development.  Including:
    • Fully funded professional development if required for your role (subject to applications)
    • 1 free course per year from our wide-ranging curriculum
    • A further 50% discount on any further RHACC courses
  • Annual Leave which increases with service
  • All staff are able to request flexible working arrangements
  • Progressive family-friendly policies 
  • An onsite crèche where you can enjoy staff discounts
  • Desirable locations with very good connections into and out of London
  • Other benefits that we offer:
    • Discounted Private Healthcare 
    • Eye Care Vouchers
    • Cycle to Work Scheme

Please note, all posts at the College are subject to the Enhanced Disclosure & Barring Service, with child barred list check. Should the post be involved in regulated activity with vulnerable adults an adult barred list check will also be requested. 

Due to the high volumes of applications we receive, we reserve the right to close any adverts before the published closing date once we have received a sufficient number of applications. We advise you to submit your application as early as possible to prevent disappointment.



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